Cibbee Agent
Hi! I'm Cibbee, Your AI assistant. Want to see how I can answer your calls, run your CRM, and sync your tools? Ask me anything or book a demo.

    Built for e-commerce

    Give Cibbee the work.

    The AI operator for e-commerce. Cibbee handles customer support, tracks orders, manages reviews, and syncs with Shopify — so you stay focused on growth, not the inbox.

    Approval Gates Full Audit Log 24/7 Operations
    Cibbee Agent Active
    LIVE
    Cibbee AI Mascot
    Customer Support OnTicket Triage
    +3
    Syncs With YourShopify
    12
    Abandoned Cart RecoveryCart Recovery
    NEW
    CALLS ANSWERED46 today
    APPOINTMENTS18
    RESPONSE TIME0.8s
    New lead capturedJust now · Auto-enrolled
    Schedule syncedCalendar updated
    Browser AutomationCibbee CRM UpdatesEmail OutreachData EntryReport GenerationLead QualificationCalendar SyncBrowser AutomationCibbee CRM UpdatesEmail OutreachData EntryReport GenerationLead QualificationCalendar Sync

    Built for e-commerce.

    Customer support tickets pile up overnight. Abandoned carts never get followed up. Product reviews go unanswered for weeks. Cibbee handles the busywork so you stay focused on what matters.

    01

    Customer Support On Autopilot

    Cibbee answers every support ticket, checks order status, processes returns, and escalates complex issues — all from one unified inbox across email, chat, and social DMs.

    Ticket TriageOrder StatusReturns & Refunds
    02

    Syncs With Your E-com Stack

    Cibbee reads and writes to Shopify, WooCommerce, Klaviyo, ShipStation, QuickBooks, and more — through direct API, so your store stays in sync.

    ShopifyKlaviyoShipStation & QuickBooks
    03

    Abandoned Cart Recovery

    Cibbee sends personalized abandoned cart emails and SMS, answers pre-purchase questions in real-time, and recovers lost revenue — 24/7, automatically.

    Cart RecoveryPre-Purchase ChatSMS Outreach
    04

    Reviews & Reputation Management

    Cibbee monitors product reviews, auto-drafts replies, requests reviews from verified buyers, and tracks your store rating across every platform.

    Review RequestsAuto-RepliesRating Tracking
    05

    ElevenLabs Product Video Voiceovers & Multilingual Ads

    Clone your brand voice with ElevenLabs to auto-generate product video voiceovers, ad reads for TikTok and Meta, and multilingual product demos — in 29+ languages. Cibbee writes the script from your product data, generates the audio, and dubs your existing videos into new markets — automatically.

    Voice CloningProduct Video Ads29+ LanguagesAuto-Dubbing

    REVENUE RECOVERY

    Rescue abandoned carts automatically.

    Cibbee sends personalized cart recovery emails and SMS, answers pre-purchase questions in real-time, and handles support tickets — recovering lost revenue 24/7.

    Fully automated — no manual triggers
    Confirm-first safety rails on every action
    Syncs live with your existing tools
    CART RECOVERY ENGINE

    Abandoned Cart Rescue

    24/7
    REVENUE RECOVERED$0
    Email sent · 2hr delay
    SMS follow-up · 24hr
    AI chat answers questions
    SUPPORT DESK · LIVE
    #4821Tracking number
    0.4sRESOLVED
    #4835Return request
    PENDING
    #4836Size exchange
    0.6sRESOLVED
    #4837Damaged item
    ESCALATED

    VOICE + TEXT AI

    The phone rings. Cibbee answers.

    Voice AI picks up every inbound call, qualifies the lead, and books the appointment — in under 800ms, 27+ languages, 24/7. Meanwhile, the text bot handles SMS, chat, and social DMs from one unified inbox.

    01
    Answers Every Call
    Voice AI picks up, qualifies, and books the appointment
    02
    Texts, Chats & DMs
    One unified inbox for every channel — SMS to social
    03
    Confirm-First Actions
    Sends texts, dispatches team, collects payments — with your approval
    9:41
    Alex ChenSupport · Order Inquiry
    NOW
    Hey, I placed an order 3 days ago and still haven't gotten a tracking number. Order #4821.
    Hi! Let me check on that for you right now. Order #4821 — I see it shipped yesterday, tracking is 1Z999AA10123456784. Want me to email it to you?
    Yes please send it to my email. Also, can I change the shipping address on my next order?
    Tracking sent to your email! And yes — you can update your shipping address anytime in your account, or I can note it on your next order manually.
    ACTION TAKEN
    Tracking number sent to <b>alex@email.com</b>
    Order status confirmed <b>Shipped</b>
    Address change note <b>Added to account</b>
    Type a message...
    9:41
    Follow-up SentSMS · Auto
    2M
    Thanks for your call! Your appointment is confirmed. We'll see you then.
    RESPONSE TIME< 30 seconds avg

    We build it. You run the business.

    No technical expertise needed. We handle the full setup — Cibbee CRM, integrations, workflows — then hand you the keys. Most teams are live in under a week.

    We Build Everything

    We set up your Cibbee CRM, A2P registration, tool integrations, and your first workflows. You don't lift a finger — we handle the full build.

    DONE FOR YOU

    Cibbee Goes To Work

    Voice AI answers calls, the text bot qualifies leads, and the agent syncs your tools — all day, every day, with confirm-first safety rails.

    24/7 OPERATION

    You Run The Business

    Daily briefings, KPI boards, and proactive alerts keep you in the loop. Cibbee handles the busywork so you stay focused on what matters.

    YOU STAY ON THE JOB

    Syncs with every tool you use.

    Cibbee reads and writes to the tools you already run — through direct API, not just browser automation. If it has an API, Cibbee can drive it.

    Shopify
    WooCommerce
    BigCommerce
    Magento
    Wix Stores
    Klaviyo
    Mailchimp
    Omnisend
    ShipStation
    Shippo
    ShipBob
    Fulfillment by Amazon
    QuickBooks
    Xero
    Stripe
    PayPal
    Square
    Gmail
    Google Calendar
    Google Drive
    Slack
    Twilio
    Zapier
    Make
    Microsoft 365
    Outlook
    Dropbox
    Asana
    Monday.com
    Trello
    ClickUp
    Notion
    Airtable
    Zendesk
    Gorgias
    Reamaze
    Help Scout
    Yotpo
    Okendo
    Judge.me
    Loox
    Trustpilot
    ElevenLabs

    Your Cibbee CRM. Every channel.

    Pipelines, Kanban deals, unified inbox, booking, invoicing — all in one white-labeled system. Cibbee Agent reads and writes to it live, so your pipeline never goes stale.

    Pipelines & KanbanUnified InboxOnline BookingInvoicing + StripeReview EngineSocial Planner
    Cibbee CRMLive pipeline overview
    LIVE
    TICKETS RESOLVED0
    CART REVENUE$0k
    AVG RESPONSE0.0s
    SALES PIPELINEUpdated just now
    23 Open Tickets
    Order #4821 · TrackingResolved
    Order #4835 · ReturnPending
    67 Cart Recovery
    Abandoned Cart Batch$4,200
    SMS Recovery Flow$2,800
    31 Reviews
    Product Review · 5★Replied
    Product Review · 2★Escalated

    Why e-commerce choose Cibbee.

    Join the businesses that stopped missing calls and chasing paperwork — and started getting more done.

    Stop Drowning In Tickets

    Cibbee answers every support ticket, checks order status, processes returns, and escalates complex issues — so your team handles only what matters.

    Recover Abandoned Carts

    Cibbee sends personalized cart recovery emails and SMS, answers pre-purchase questions, and recovers lost revenue — 24/7, automatically.

    Get More 5-Star Reviews

    Cibbee requests reviews from verified buyers, auto-drafts replies to every review, and tracks your store rating across every platform.

    You Stay In Control

    Approval gates on every refund and public reply. Full audit logging on every turn.

    Start simple. Scale to full automation.

    Three Cibbee CRM tiers built on a proven platform — add AI features for $150/mo, or book a consultation when you're ready for our automation architect to build your full company OS.

    FOUNDATION

    Foundation

    The digital front office

    $97per month
    • Unlimited contacts, pipelines & Kanban deals
    • Unified inbox: SMS, email, web chat, social DMs
    • 1 local number, two-way SMS/MMS
    • Missed-call text-back automation
    • Online booking calendars with reminders
    • Invoicing + Stripe payments
    • Email support, 1 business day
    MOST POPULAR

    OPERATOR

    Operator

    It talks back and sells for you

    $297per month
    • Everything in Foundation, plus:
    • Conversation AI — auto-qualify & book via text
    • Email & SMS marketing with A/B testing
    • Social Planner — FB/IG/LinkedIn/YouTube
    • Custom workflow automations built for you
    • Reviews AI — auto-drafted replies
    • Priority support, same day

    FULL OPERATOR

    Full Operator

    It answers the phone and closes

    $497per month
    • Everything in Operator, plus:
    • Voice AI — live calls, books jobs, <800ms
    • AI Employee pack: Voice + Chat + Reviews + Content
    • Power Dialer for outbound campaigns
    • Call recording + AI transcription
    • LMS for training & certifications
    • Direct line support, same business day

    $2,497 one-time setup · builds the account + A2P registration

    AI Features Add-on

    Add Conversation AI, Reviews AI, and Content AI to any Cibbee CRM tier.

    READY FOR MORE?
    FULL COMPANY AUTOMATION

    Your automation architect builds your company OS

    We map your business like a wireframe, then architect a custom company brain and deploy custom AI agents built around your workflows — running real tasks 24/7 across your operations. This is a consultation, not a one-click sale.

    • Custom company OS brain architecture
    • Custom AI agents built around your workflows
    • Deep integrations with the tools you already run
    • Full implementation and ongoing tuning
    ENGINEERING CONSULTATION

    Custom builds for one-off projects

    Need a custom lead-gen app, a call center setup, or a custom integration? We scope, architect, and build it. One-off engineering engagements tailored to whatever your business needs.

    • Custom lead-gen apps & tracking tools
    • Call center infrastructure & routing
    • Custom integrations & API work
    • Scoped per project, quoted up front

    TRUSTED BY BUSINESSES

    Built for the way you work.

    We take seriously the responsibility of handling your calls, your leads, and your money. That's why Cibbee runs on security, reliability, and approval gates — you stay in control.

    Approval GatesTexts, payments and outside systems need your OK first
    Full Audit LoggingEvery action Cibbee takes is logged and reviewable
    Sub-second ResponseFast task execution with intelligent queuing
    Dedicated SupportReal humans ready to help when you need it
    01Can Cibbee handle customer support tickets?

    Yes. Cibbee answers every support ticket across email, chat, and social DMs — checks order status, processes returns, answers product questions, and escalates complex issues to your team.

    02Does Cibbee recover abandoned carts?

    Absolutely. Cibbee sends personalized abandoned cart emails and SMS, answers pre-purchase questions in real-time chat, and tracks recovery revenue — all automatically.

    03Can Cibbee process returns and refunds?

    Cibbee handles return requests, checks eligibility, initiates the refund through Shopify or your payment processor — with your approval on every refund above your threshold.

    04Does Cibbee sync with Shopify and Klaviyo?

    Yes. Cibbee reads and writes to Shopify, WooCommerce, Klaviyo, ShipStation, QuickBooks, and any other e-commerce tool with an API — through direct integration.

    05What happens when Cibbee isn't sure about a refund?

    Cibbee confirms with you before sending texts, moving money, or touching an outside system. Every one of those actions hits an approval gate first, and every action it takes is written to an audit log you can review. When it's uncertain, it flags the item for you instead of guessing.

    06Is my data secure?

    You stay in control. Every money-moving or outside-world action needs your approval first, every action is written to a full audit log, and you decide what Cibbee can access and when. You can export your data at any time.

    07Can Cibbee generate product video voiceovers and ad audio?

    Yes. Through ElevenLabs voice cloning, Cibbee clones your brand voice and generates product video voiceovers, TikTok and Meta ad reads, and multilingual product demos — in 29+ languages. Cibbee writes the script from your product data, generates the audio, and can even dub your existing videos into new markets.

    BOOK A DEMO

    See Cibbee work your business.

    Get a 30-minute walkthrough tailored to your business — see Voice AI answer a call, watch the agent sync your tools, and learn how much time you'd save.

    30-minute demoTailored to your use case

    Live Q&AAsk anything about Cibbee

    GET STARTED TODAY

    Ready to give Cibbee
    the work?

    Stop missing calls and chasing paperwork. Cibbee answers the phone, runs your Cibbee CRM, and syncs with your tools — so you stay focused on what matters.

    Cibbee mascot celebrating